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Practice updates

TINTO MEDICAL PRACTICE WILL CLOSE WEDNESDAY 13/11/2024 FROM 2.00PM - 6.00PM

Our Practice will close to take part in Protected Learning Time for all staff.

If you require acute or urgent medical attention during this time call the Practice as usual and you'll be diverted to a dedicated call handler who will triage you to the most appropriate person.

For routine enquiries such as blood result or repeat prescriptions please call when the Surgery reopens. Please visit the link below for further information on Protected Learning Time in General Practice.

ASKMYGP Online Service - Patient Information

To allow our team to safely deal with online requests, we ask that patients submit requests between 08.00AM - 10.30AM. This allows GPs to allocate appropriate appointments as early as possible.

Due to ongoing limited capacity, it is vital we identify patients who need on the day review.

Requests are triaged by our Duty Doctor. The Duty Doctor will assess urgent clinical requests. For all other requests a suitable appointment will be arranged. Please give as much information as possible when submitting your request.

GP COMMUNITY LINK WORKER SERVICE

The Community Link Worker Service can help you if you are -

• aged 18 years and above

• experiencing social stressors that are impacting on your mental and physical health and wellbeing

Please ask our team for further information or visit the link provided below.

CARERS INFORMATION

Do you look after someone?

Carers provide unpaid care by looking after an ill, frail or disabled family member, friend or partner. Being aware of your caring responsibilities helps us to provide a better service to you as a patient and to the person you care for.

If you are providing unpaid care (whether or not the person you care for is a patient in this practice) please let us know.

If you would like to tell us you are a carer, or require referral to a local Carers Network, please contact the Practice for further advice or visit the Carers link below